Student Engagement Officer

Job title: Student Engagement Officer 
Department: Student Experience, Engagement & Retention (SEER) 
Contract Type: Permanent, Full time 
Grade: 6 
Salary: £34,723.29 - £41,142.29 inc. London Allowance 
Location: Hybrid/Bloomsbury (3 days per week in the office) 
Hours: 35 Hours Per Week 
 

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.  SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.  

About the Team 
At SOAS, the Student Experience, Engagement & Retention (SEER) team is dedicated to supporting and empowering students from all backgrounds. With fresh energy and a direct link to the Provost, we're shaping the future of SEER, driving forward new initiatives to elevate the student experience and make a lasting impact. 

Our goal? To create an inclusive, supportive environment where students can thrive academically and personally. We believe in proactive, student-centred support—helping students tackle challenges early and providing the resources they need to grow and achieve their best. 

Ultimately, we strive for every SOAS student to: 

• Be a Shaper of the Community: Feel empowered to influence and contribute to the SOAS experience. 

• Enjoy Equal Access: Have fair access to the resources, opportunities, and support they need to thrive. 

• Break Barriers: Face no institutional obstacles in achieving academic success. 

• Have an Exceptional Journey: Experience an outstanding student journey from start to finish. 

• Be Prepared for Success: Graduate well-informed, confident, and ready to conquer the world beyond SOAS. 

 
About the Role 
Shape the SOAS Experience - You'll have the opportunity to make a real impact on student life—welcoming new students, creating a sense of belonging, and supporting their success throughout their time here. 

Drive Engagement - Monitor student engagement and attendance through our dashboard, ensuring help is there when students need it most. 

Lead Events That Matter - From welcome activities to community-building projects, you'll organize events that connect and empower our diverse student body. 

Be a Key Contact - You’ll be a vital resource for both students and staff, helping create a positive and inclusive environment for all. 

If you’re passionate about enhancing the student experience and want to play a key role in shaping the SOAS community, we’d love to hear from you! 
 

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website. 

How to Apply 
Please complete the online application form and upload your CV and a supporting statement  

Closing date:  24th October 2024  

Interviews to be held: w/c 4th November 2024 
 

Further information 
If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS 

'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'. 

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK. 

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice. 

We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.