Campus Service Receptionist

Job title: Campus Service Receptionist

Department: Estates and Property Services Directorate

Contract Type: Permanent

Grade: 3

Salary: £27,604.19 to £28,578.19 (pro rata £11,041.60 to £11,431.28 based on 0.4 FTE) per annum inclusive of London Allowance

Location: Bloomsbury

Hours: 14 hours per week

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.  SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the Department

The Estates and Facilities Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including energy management. The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of SOAS.

About the Role

This role will be part of the team delivering efficient and effective helpdesk, telephony and reception and post room services at SOAS.

The Campus services role is to be the first point of contact for SOAS, always acting on SOAS’ behalf in a welcoming and professional manner, respecting both diversity and equal opportunity, whether it is in person, via phone or email. The post holder needs to have a diligent and professional attitude to lead by example and ensure that these functions work accordingly to their purpose.

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.

What We Offer:

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a comprehensive range of benefits designed to enhance your well-being and work-life balance:

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.

How to Apply: 

Please complete the online application form and upload your CV and a supporting statement. 

Closing date: 24th February 2026                             

Interviews to be held: TBC

Use of AI

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Further information

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.