Internal Communications Officer

Job title: Internal Communications Officer 

Department: Marketing, Student Recruitment and Admissions 

Contract Type: Permanent

Grade: 6

Salary:  £35,749.57 to £42,207.57 per annum inclusive of London Allowance

Location: Bloomsbury, London

Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.  SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the Role

 Working in SOAS’s busy communications team and reporting to the Internal Communications Manager, the Internal Communications Officer will source and create high-quality, engaging written and visual content for all internal audiences. 

The role holder will liaise with colleagues across the university, to generate new content primarily for our students but also for our staff, and be part of planning and sharing  communications through our internal channels – these include the weekly student and staff newsletters,  SharePoint intranets, social media and digital screens across the campus.  

The role holder will also advise, plan and lead on specific campaigns which effectively communicate new initiatives and key messages to our students and staff.  

This role requires outstanding oral, written and digital communications skills, demonstrable experience of using SharePoint effectively, managing, editing and updating intranets and the ability to understand complicated information and communicate it in a clear and concise way.  

You will have a solid understanding of the role effective internal communication plays in a large organisation and the use and benefits of different communications tools and channels.  

You will be an adaptable, proactive, and creative team player who is able to build effective relationships with colleagues at all levels and provide sound, evidence-based communications advice to a range of stakeholders. 

About the Department

The Department of Marketing, Student Recruitment and Admissions (MSRA) delivers a professional and responsive service to the University to ensure that student number targets are met and exceeded through the recruitment of well-qualified applicants.    

This includes development and delivery of exciting and engaging external and internal communications that bring to life the values and expertise of SOAS as university.    

The Marketing, Student Recruitment and Admissions team work closely with central professional services including Advancement, Partnerships, Human Resources, Registry, Student Engagement, IT, Legal and Governance, Estates, the Students’ Union, and all the Academic Department teams.   

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website 

What We Offer:

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a comprehensive range of benefits designed to enhance your well-being and work-life balance:

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.

How to Apply: 

Please complete the online application form and upload your CV and a supporting statement. 

Closing date: 19th March 2026                              

Interviews to be held: TBC

Use of AI

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Further information

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.